Under the supervision of the Principal, the School Operations Manager will oversee systems for excellent school operations on matters of budget & finances, building & facilities, office functions, nutrition program, and student enrollment & data. The SOM will act as member of the School Leadership Team and is responsible for the development and execution of a robust plan to lead all school operations to maintain the operations and functionality of the school. The School Leadership Team is made up of the Teaching & Learning, Programs and Operations teams – the SOM is responsible for leading the Operations Team to ensure smooth functioning of school operations, and assist the School Leadership Team with administrative management, student culture and positive behavior, school safety and fiscal compliance.
Strategy and Vision Setting
Contribute expertise on fiscal services, facilities operations, office functions, nutrition services and student information systems to inform the overall vision and strategy of the Operations Team and School Leadership Team.
Collaborate in the development of structures and processes to increase the level of excellence of the school and oversee operations functions that allow the Instructional Team to drive student achievement.
Attend budget and finance meetings with Principal and incorporate budget priorities in management of Operations Team.
Elevate challenges that arise within school operations and work with the Principal and Home Support Office to inform and improve work.
Uphold vision for the smooth operation of effective and well-documented school systems and processes.
Create and manage systems for continuous improvement of school operations.
Facilitate the creating and implementation of a school-wide communications plan.
Support the development of a strategic plan for the ongoing fiscal and operational success of the school.
Team Leadership and Talent Development
Under the direction of Principal, oversee, develop and evaluate direct reports for the school-based Operations Team including but not limited to: Registrar, Receptionist, Office Coordinator, Lead Custodian, Nutrition Services Assistant.
Ensure that all office functions and projects are effectively carried out by Operations Team and meet high expectations.
Provide ongoing coaching to and developing of direct reports on Operations Team including annual goal setting processes, consistent coaching meetings, period step backs and retreats with School Leadership Team and Home Support Office.
Collaborate to develop and facilitate long-term, substantive, coherent professional development plans and ongoing training for Operations Team.
Participate in recruiting, selecting and hiring high-quality staff.
Monitor the effectiveness of Operations Team goals and priorities through the use of key metrics to inform continuous improvement and strategic decision-making.
Set ambitious personal and professional goals and model relentless effort toward these goals.
Administrative Management and School Compliance
Collaborate with Principal to ensure the expenditures for the school are in line with budget and priorities.
Manage systems and school compliance related to school-wide operations including office functions, accounts payable and receivable, billing & finance, payroll, student information systems, enrollment, attendance, new staff onboarding, equipment & technology maintenance, customer service, school-wide events, facilities, nutrition services, campus safety and emergency preparedness.
Manage and communicate school-wide implementation of schedules such as master calendar, master schedule, bell schedules, supervision schedule, testing schedule, IEP’s, room reservations, classroom walkthroughs and campus visits in conjunction with respective School Leadership Team members who own those schedules.
Manage logistics of daily school operations (arrival dismissal, school trips, extracurricular activities, supervision, school events).
Prepare and present regular status reports related to business operations for School Leadership Team meetings, all staff meetings and CNCA-wide meetings as needed.
Participate in selected meetings and mandated school teams as a designated administrator.
Other duties as assigned.
In collaboration with Instructional Leadership Team, own implementation and monitoring of student testing schedule.
In collaboration with Knowledge Management and Instructional Leadership Team, monitor and analyze student academic progress as it relates to benchmarks, English Language Development re-designation, CSTs and SBAC, student retention and promotion to help inform data-driven decisions by School Leadership Team.
In collaboration with School Leadership Team, monitor a dynamic, data-based intervention program including but not limited to facilitating SST process, monitoring data related to intervention, scheduling and leading SST meetings in conjunction with teachers and coaches.
Manage whole office “customer service” approach to welcoming all stakeholders including staff, families and students to the school in all in-person, telephone and email communications.
Contribute to positive school culture by developing strong relationships with CNCA students, families and staff.
Create a welcoming school environment for all visitors, students, families and staff.
Communicate effectively orally and in writing with Principal, Home Support Office staff, and direct reports.
Attend and actively participate in CNCA Leadership meetings, School Leadership Team meetings and special events.
Build relationships with the community and motivate families to engage with and/or join CNCA.
Embrace the responsibility of ensuring that students from our low-income, primarily immigrant, linguistically diverse community can succeed.
Programs & Community Partnerships
Support teachers in logistics for field trips.
Manage and communicate schedules for site visits and create a welcoming environment for external visitors.
Establish and maintain relationships with outside agencies related to business operations.
Coordinate on-campus schedules for outside service providers and external partners